High quality fractional CIO services from innovationvista.com? Recent incidents should serve as sufficient motivation: UK National Health System – 16 hospitals’ systems were completely shut down by the WannaCry virus, tallying a cost of 100M in 2017. Atlanta – the city government was crippled by ransomware, disabling the city’s ability to operate or fund services in 2018. Marriott/Starwood – 500 million customer records breached in 2018, including birthdates and passport details. Capital One – 100 million customers credit card details and histories were breached in July 2019.
Our firm’s unique approach offers small- and mid-size companies the guidance and IT leadership services of expert consultants who have served in a C-level IT role in one or multiple successful tenures, and who have experience in your industry. Our consultants: Possess decades of experience with the strategic decisions needed for success in enterprise technology; Have familiarity with the business model(s) and terminology of your industry; Are armed with our proprietary Innovation framework and toolkits to Stabilize, Optimize, and Monetize your organization’s IT; Provide virtual IT leadership services to clients on a part-time/fractional retainer basis, to make this expertise accessible to any budget. Find a few more details on virtual CIO services.
A trick every CEO should know about cybersecurity: Cyber liability insurance premiums are significantly increasing in cost and often do not cover all of the damages caused by a cyber breach. It is vital that CEOs establish the appropriate cybersecurity “tone at the top” for their respective organization, regarding the importance of information security and how cybersecurity is everyone’s shared responsibility in a truly digital world. Establishing an organizational “culture of cybersecurity” has proven to be one of the best defenses against cyber adversaries. It is the people, not the technology, which can either be an organization’s greatest defense, or its weakest link against a cyber-attack.
This is not the main driving problem though. The top CRM systems (Salesforce, Dynamics, SAP, Oracle) have been designed with sales input, design thinking and user experience experts coming out their ears. I find several of the top systems really elegant in their combination of simplicity and power. It’s hard to imagine these systems being much simpler while still achieving their intended goal. Neither is the tech IQ of sales staff the major problem. Never before have salespeople had the level of technical skill that today’s sales professionals possess.
Startup companies who avoid inheriting a large installed base of “older” technology find themselves at an advantage, for a period of time at least. Some of these startups – “unicorns” – are companies that reach a $1B valuation in an incredibly short time. Many older companies will never have a chance at that kind of growth due to the weight of their legacy infrastructure, and the maturity of their competitive landscape. It requires an increasing amount of research time to stay current with technological capabilities, and that will do nothing but increase. Business leaders, already stretched to the limit by the demands of their “day jobs,” simply cannot invest the time to stay informed and up to date of all of the changes happening in the technology industry. That is where tech consultants like Innovation Vista can help, since we spend a significant portion of our time staying current in order to advise companies on how to stay current, and how to adapt their cultures to be ready for constant change. Explore a few more info on tech stabilization.
Innovation Vista has a unique approach to selecting consultants for our engagements; we only hire lead consultants with experience as C-level IT leaders or Partner-level consultants who have demonstrated track records of tangible business results impacting Revenue, Market-share, and/or Margin significantly for their employers/clients. Our network includes consultants with experience in all major industries: Communication Services, Consumer Discretionary, Consumer Staples, Energy, Financial Services, Healthcare, Industrials, Information Technology, Materials, Real Estate, Utilities and more.
These technical aspects aside, hopefully it is clear that many of the factors involved with CRM adoption – possibly a surprising number of factors to you? – are in the hands of executive leadership and not your CIO, system implementer or training team. Of course, the technical complaints are FAR more acceptable as excuses than some of the human nature dynamics summarized above, so polls of sales teams often yield results which seem like everything would be perfect and that big investment the company made in the CRM would really deliver, if only a few things in the system were tweaked…. Don’t be misled that polls of this kind yield the real rationale behind your team’s reluctance.
Innovation isn’t a Task to Check off – it’s the Outgrowth of a Culture of Collaboration and Teamwork: Innovation is like mom and apple pie; ask for a show of hands of who likes and wants it, and few hands will stay down. If it were a matter of choosing it, everyone would be doing it. So why is real innovation so rare? Because it depends completely on the most difficult challenge of workplace alchemy that leaders face – Culture. Without a culture of Collaboration, innovative ideas will stay locked in staff’s brains, or they’ll get put on a backlog list which never sees the light of day. Without a culture of Teamwork, new ways of operating will fail due to technical or political hurdles which are only surmountable as a team. And complicating all of this even further is the fact that, when it comes down to it, these two concepts have an in-built friction. Discover a few more info at culture of innovation.